Terms and conditions


These terms and conditions of sale (hereinafter referred to as the “Terms and Conditions”) apply to purchases of services (the “Services”) concluded through the www.liveconsent.com website (the “Site”) between:

  • (a) us, Almetis S.A.S. (hereinafter «Almetis»), registered with the RCS of Versailles under the number 501 611 024, having its head office located at 43 boulevard Vauban, 78280 Guyancourt, France.. (provided that such phrases as “we”, “us” or “our” being construed accordingly), and
  • (b) you, as a buyer (given that such expressions as the “user”, “customer”, “you”, or “your” shall be construed accordingly), acting as a professional or a consumer.

These Terms and Conditions are the only ones applicable and replace all other conditions, except for prior express written consent. Almetis may be occasionally obliged to modify certain provisions of its Terms and Conditions, also it is necessary that they be reread before each visit to the site. These amendments are binding as from their bets online and can not apply to contracts concluded earlier. Each purchase on the Site is governed by the Terms and Conditions applicable at the date of the order. We consider that by validating your order, you unreservedly accept our general conditions of sale, having read them. You may not assign or transfer in any way whatsoever your rights and obligations under the General Conditions, or to attempt to do so.


The whole of this site concerns the French and international legislation on copyright and intellectual property. All reproduction rights are reserved, including for downloadable documents and illustrations and photographs. Reproduction of all or part of this site on any electronic medium is strictly prohibited without express permission of the editor. You can write to Almetis, 43 Boulevard Vauban 78280 Guyancourt, France which will forward your request and will communicate the response of the editor.



Unless otherwise agreed, service prices are those indicated on the website when you place your order. The sale prices listed on the site are in Euros and are net and inclusive of all taxes or duty according to the features. We reserve the right to change prices at any time but we are committed to applying the current rates that were displayed on the site at the time of your order.

We ensure that prices and descriptions displayed on the Site is accurate, but an error is still likely to occur. We reserve the right to notify you of any error in the description or the price of a product ordered, prior to shipment. If this were to happen, we would communicate description or duly rectified prices in our order confirmation, and you could either maintain your order or canceling it. If you choose to maintain your order, you agree that the Service will be provided according to the description or corrected price.



Orders are placed exclusively online through the Site. Access to the service is ensured permanently subject to periods of maintenance and maintenance, updating operations of servers and possible exceptional interruptions.

The customer chooses the acquisition mode of the Service on the Site. After his selection, a new window, specifying the different methods of payment and the reference code of the Service appears.

Almetis honors the order by delivery of credits in the account of the user giving the right to the use according to the rates published on the site.

You will receive an order confirmation email once your payment has been approved. A bill will also be sent by email.

Delays of approval of the payment vary depending on the method of payment. In no event shall not be liable Almetis the approval time of payment.

Contractual information is presented in French and will be confirmed with all the contractual information. Almetis reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.



It is the User:
– To ensure the adequacy of the service provided to its particular needs and on the basis of the information published on the Site;
– To have a connection to the Internet;
– Enter all the information and data necessary for the provision of the service.

For order processing and delivery of service covered by the Terms and Conditions, Almetis set up a secure transmission of internet data (SSL). However, you declare to be informed of the lack of reliability of the Internet, especially in terms of security relating to data transmission, continuity in access to services, performance in terms of volume and speed of data transmission .


Eligibility to use

Eligibility to Use: You represent and warrant that you are of legal age (18 years of age or older) and competent to agree to these Terms and Conditions.


Conditions of access to services

The user of the site acknowledges having the skills and resources necessary to access and use this site. LiveConsent can not be held responsible for factors beyond its control and any damage that may be suffered by the user’s technical environment, including its computers, software, network equipment and any other equipment used to access or use the service and / or information. It is reminded that to access or remain fraudulently in a computer system, to hinder or distort the functioning of such a system, fraudulently introducing or modifying data in a computer system are punishable offenses criminal sanctions in accordance with French regulations.

To access the different services offered by the Site, the User must have a valid user account on the Site. The User declares to be legally able to fill and send the user account creation form of the Site and the additional information required for placing an order.

In addition, the User agrees not to transmit to Almetis false or incorrect information in his user account.

Users are solely responsible for the use of login credentials, and to ensure the privacy of your information, we remind you that their use is strictly personal. The authentication system used on the Site does not allow Almetis to find the password of a user from the information stored in its databases. We can at best help you reset your forgotten password or lost depending on the recovery procedure password provided on the Site.


Site content and Hyperlinks

LiveConsent reserves the right to correct at any time and without notice, the contents of this website. In addition, LiveConsent declines all responsibility in case of delay, error or omission in the content of these pages and in the event of interruption or unavailability of the service.

The LiveConsent website may contain hypertext links allowing access to sites not edited by Almetis. Consequently, Almetis can not be held responsible for the contents of sites that users are able to access. The creation of hypertext links to the LiveConsent site must be subject to prior authorization Almetis.



The user is informed that during his visits to the site, a cookie is installed and stored temporarily in memory or on its hard drive. A cookie is an element that does not identify the user but is used to record information about the navigation of it on the website. Site users acknowledge having been informed of this practice and authorize LiveConsent to use it. They can deactivate the cookie by using parameters within their browser. However, cookies are necessary for the operation of certain services or features of the site, disabling them would cause the impossibility for the user to access these services or these features.



You acknowledge having read and accepted these terms and conditions before placing your order. The validation of your order implies acceptance of the Terms and Conditions. Unless proved otherwise, the data recorded by Almetis constitute proof of all transactions made by Almetis and its customers.


Tax refund

Any product delivered electronically to an individual from a country member of the European Union to another country member of the European Union will automatically be subject to VAT of the issuing country in the case of France. Only foreign customers to the European Union will be charged duty free, the statement being at the initiative of the beneficiary of the proceeds. Companies from countries members of the European Union with a trader member of the Union partner (other than that of the country where they reside) must provide their VAT number to be billed excluding taxes.



Almetis offers several modes of payment: credit card (Visa, Eurocard, Mastercard) or bank transfer (contact us to agree on the modalities).

The mode of payment is clearly indicated on the site at the time of placing the order. The only payment methods accepted are those indicated by Almetis when placing the order.


Right of withdrawal

Almetis allows you to enjoy a period of reflection during which your right of withdrawal allows you to cancel your order for any reason whatsoever and without penalty. You can exercise that right during the period of fourteen (14) business days from the date of our acceptance of your order placed on the site.

However, the credits consumed to use the service during this period will not be refunded.


Warranty and other obligations

Unless otherwise agreed or provided by mandatory law, you only benefit from the guarantees relating to the service if you are an end user or a consumer and not a reseller of this service.

You can not under any circumstances give guarantees, assume commitments or incur obligations on our behalf without our prior express written consent.

Users are solely responsible for the diffusion of the signed document. This document contains personal data (in the signature). Users can download the document. It is the property of the participants in the request.



This contract is subject to French law. Almetis will not be held liable for breach of contract, firstly by force majeure, especially disruption or total or partial strike, including postal services and means of transport or communications, on the other hand in case of fault of the customer.


Applicable law – disputes

All dispute arising in connection with the present Terms and Conditions shall be finally settled by the Versailles Court of Commerce, notwithstanding multiple defendants or a third-party claim, even for urgent or preventive measures.


Protection of personal data

The information you give us are essential for processing and delivery orders, preparing invoices and warranty contracts, their absence leads to the cancellation of your order.

By registering on the Site, you agree to provide us with sincere and true information about yourself. Communicating false information is contrary to these terms and the terms of use appearing on the site.

You acknowledge that the information you provide to use or that we collect will be used and protected as described in the LiveConsent Privacy Policy. The LiveConsent Privacy Policy respects the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).

You have a permanent right to access and rectify all the information about you in accordance with European texts and national laws in force.

You can at any time alter data on request by sending an email to the following address: Almetis, 43 Boulevard Vauban 78280 Guyancourt, France.

If you accepted when you registered on the website, promotional emails (electronic mails) offering new products, destocking offers, exclusives, bargains … will be sent. You can ask to stop receiving emails from us at any time by clicking the link provided for this purpose and inserted in the footer of each email that we or one of our partners will address you.


Access & disclosure

We may access, preserve, or share any of your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. We may also share your information in situations involving potential threats to the physical safety of any person, violations of the LiveConsent Privacy Policy or our user agreements or terms. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations.


Privacy Policy Overview

Almetis values You as a User and respects Your privacy. We want to assure You that Your information and data is safe with Us. Our goal is to make Your visits to this website informative, convenient and secure.

  • We will only collect, store and use Your Personal Data with legitimate interest to fulfill and improve the Service, to provide support and to communicate with You about our service and promotions
  • We are committed to managing this information responsibly and ensuring that You are in control of your Personal Data and the communications You receive from us
  • We do not sell Personal Data
  • We ensure complete secrecy and privacy of the Personal Data entrusted to Us
  • At any time, You may contact Almetis with any privacy questions or concerns You may have.
  • You may also ask at any time to see the personal data You have given us and request correction or deletion.


Client Account vs User Account

After the purchase of the LiveConsent services, the Client must:

  • Create an online account with correct & up-to-date banking parameters; the information may be used by LiveConsent to check whether the Client has filled correct identifiers
  • Place an order online or via its commercial contact on the chosen services
  • Accept LiveConsent Payment conditions
  • Confirm all the order details
  • Pay conform LiveConsent Payment conditions

An User Account is not mandatory in order to sign a document created by a LiveConsent client. However, a User Account must be created to have access to all signed documents.


Signature validity

Electronic signatures are worldwide recognized, having a legal value in courts. LiveConsent respects all the latest principles in terms of European legislation: the Directive 1999/93/EC of the European Parliament and of the Council of 13 December 1999 on a Community framework for electronic signatures, as well as the Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market.


Signature authentication

The signature applied to a document by LiveConsent can be easily verified by common PDF readers, like Almetis Essential or Adobe Reader. Each signature proves the identity of the signer.

LiveConsent makes use of the most validated authentication methods in the market: email address verification, IP address, MAC address, information regarding the device, SMS/email confirmation code, unique authentication (SSO), company specific information, LiveConsent account details.


Documents integrity

Documents signed on the LiveConsent platform are protected by an electronic signature (based on the SHA-2 algorithm) and by electronic timestamping. This process enables LiveConsent users to verify the integrity of their documents any time, having the certainty that data has not been modified and being able to easily check the identity of all signer involved.


Legal value

The service provided by the LiveConsent platform have a legal value. LiveConsent offers logging journals that can be used to traces every login detail and every action made by the signers on their documents. LiveConsent makes available all the necessary evidence to defend your documents in case of legal contestation.


Documents are safe & secure

The LiveConsent platform is hosted by a French operator and uses SSL 256-bit encryption methods, ISO 27001 and SSAE 16 (SOC1 & SOC2) certified servers. The hosting operator is constantly audited for security measures.


How to contact LiveConsent

We welcome your views and suggestions about our Website, Service and this Privacy Policy. If you would like to contact us with any queries or comments, you can do it: