17 Jan What is the limit size for a LiveConsent request?
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What is the limit size for a LiveConsent request?
LiveConsent accepts PDF as a valid file format.
In addition to the file format, there are also size limits for file uploads:
- Maximum uploaded file size 25 MB
- Recommended file size 7 MB
For optimal performance, LiveConsent recommends that you do not upload files larger than 7 MB.
The maximum size of 25 MB refers to the maximum size of a file loaded in a LiveConsent request.
To include the signed PDF file in the notification e-mail, the size cannot exceed 7 MB. If the signed document exceeds 7 MB, the end-of-signature notification e-mail provides a link to online access to the signed document on the LiveConsent system. The signed document can be downloaded from LiveConsent.